Privacy Policy & Terms of Service – Healthy Meals
At Healthy Meals, your privacy is our top priority. We are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. This comprehensive Privacy Policy & Terms of Service outlines our practices when you use our mobile application, ensuring you have full control over your information.
? Your Privacy Matters
Effective as of April 7, 2026, this policy applies to all users of the Healthy Meals app. We respect your rights and adhere to global data protection standards to provide a secure and trustworthy experience. Whether you’re ordering a fresh meal, browsing our menu, or updating your profile, we handle your data with the utmost care and compliance.
? What Information We Collect
To deliver a seamless and personalized experience, we may gather the following details:
Personal Information
- Name – Used to personalize your account and orders.
- Email Address – For account verification, order confirmations, and communication.
- Phone Number – Required for delivery updates and customer support.
- Delivery Address – Essential for fulfilling your meal orders accurately.
Usage Data
- How you interact with the app (e.g., pages viewed, features used).
- Preferences and settings to improve your experience.
Device & Technical Information
- Device Type & OS – Helps optimize app performance.
- IP Address – Used for security and fraud prevention.
Location Data (Optional)
With your consent, we may access your location to:
- Suggest nearby meal options.
- Optimize delivery routes for faster service.
Note: Location access is entirely optional and can be disabled anytime in your device settings.
?️ How We Protect Your Data
Your security is non-negotiable. We employ industry-standard encryption and strict access controls to safeguard your information from unauthorized access, loss, or misuse. All data is stored on secure servers, and third-party services we use (like payment processors) comply with PCI DSS standards.
We never sell your personal data. However, we may share it with:
- Delivery Partners – To ensure your meals arrive fresh and on time.
- Payment Processors – For secure and seamless transactions.
- Legal Authorities – If required by law or to protect our rights.
? Your Rights & Choices
You have full control over your data. You may:
- Access – Review the information we hold about you.
- Update or Correct – Edit your details anytime in the app.
- Delete – Request erasure of your data (subject to legal obligations).
- Opt-Out – Unsubscribe from marketing communications.
To exercise these rights, contact our Privacy Team at privacy@hmsapps.com.
? Children’s Privacy
The Healthy Meals app is designed for users aged 13 and above. We do not knowingly collect data from children under 13. If you believe we’ve inadvertently gathered a child’s information, please report it immediately to privacy@healthymeals.com.
? Terms of Service – What You Agree To
By using Healthy Meals, you accept these Terms of Service:
1. Lawful Use
- You must use the app for legal purposes only.
- Prohibited activities include fraud, harassment, or disrupting the service.
2. Account Responsibility
- You are solely responsible for your account credentials.
- Any activity under your account is your liability.
3. Orders & Payments
- Orders are subject to availability and pricing may change.
- Payments are processed securely via trusted third parties (e.g., Stripe, PayPal).
4. Delivery Expectations
- Delivery times are estimates and may vary due to traffic or weather.
- You must provide accurate delivery details to avoid delays.
- We are not liable for delays caused by third-party couriers.
5. Cancellations & Refunds
- Orders can only be canceled within a specified timeframe (check our refund policy).
- Refunds are processed based on the original payment method.
6. Intellectual Property
All content in the app—including logos, text, and design—is the property of Healthy Meals. Unauthorized copying or reuse is strictly prohibited.
7. Limitation of Liability
Healthy Meals is not liable for:
- Indirect or incidental damages.
- Service interruptions caused by external factors.
- Issues arising from third-party services (e.g., delivery delays).
8. Termination
We reserve the right to suspend or terminate accounts that violate these terms.
9. Updates to Terms
These terms may be updated periodically. Continued use of the app constitutes acceptance of the changes.
10. Governing Law
These terms are governed by the laws of Nigerian law.
? Need Help? Contact Us
For privacy-related inquiries or support, reach out to:
- Email: privacy@hmsapps.com
Thank you for trusting Healthy Meals with your data. We’re here to ensure your experience is safe, delicious, and hassle-free.
Last Updated: April 15, 2026